Abstract

Frequently asked questions

Browser compatibility

Our website and online portal are best displayed using Microsoft Internet Explorer (Win) 5.5 and higher, or all browsers based on the Gecko engine, such as Netscape 7.x, Mozilla 1.x, Firefox and Galeon. We also recommend that the browser you use is kept up to date with the latest updates and service packs. If you do not have one of the browsers mentioned above, please use the links below to download a current version of the respective browser.

Download Microsoft Internet Explorer
Download Firefox

General settings

To use the service area of our website, you should activate JavaScript and Cookies in the settings area of your browser.

JavaScript is a scripting language for the World Wide Web (WWW), developed by Netscape, which allows Internet pages to be enhanced with interactive and dynamic elements. Among other purposes, we use this technology for the optimum display of the individual pages at different screen resolutions, for the navigation and for preparation of the data entered into forms.

Cookies are small pieces of text data containing information that is only used to identify returning users, only for the duration of their visit to our Internet pages. Our strict security regulations guarantee that no personal information is stored as a result of this (see "Data Privacy Policy"). The information contained in cookies helps us to identify special areas of our online system. This allows us to tailor the entire content to your needs.